Cookie Policy
How our website uses cookies and similar technologies, and how you can manage your choices.
Last updated: 27 October 2026
This Cookie Policy explains how HelixSense Technologies ("HelixSense", "we", "us" or "our") uses cookies and similar technologies on www.helixsense.com. It should be read together with our Privacy Policy.
What cookies are
Cookies are small text files that a website places on your device when you visit it. Websites can also use similar technologies, such as your browser's local storage and session storage, to remember information. In this policy, "cookies" covers all of these.
Cookies set by the website you are visiting are called first-party cookies. Cookies set by other services, such as an embedded video player, are called third-party cookies.
Why we use them
We use cookies to make our website work, to remember your preferences, to understand how visitors reach our enquiry forms so we can respond to your request properly and, with your permission, to measure how the site is used with Google Analytics. We do not use cookies to show you advertising.
Types of cookies
- Strictly necessary: needed for the website to work and to remember your cookie choice. These cannot be switched off.
- Functional: remember details that help us respond to your enquiry, such as the page and campaign that brought you to our form.
- Third-party (optional): set by services embedded in our pages, such as YouTube. These are only used if you accept them or choose to play the video.
- Analytics (optional): Google Analytics helps us understand how visitors use the site, such as which pages are viewed and how many enquiries are sent. It only runs if you choose "Accept all", and we don't use it for advertising.
Cookies on this website
| Name | Provider | Purpose | Type and duration |
|---|---|---|---|
| hs_consent | HelixSense | Remembers whether you accepted all cookies or essential only. | Strictly necessary · local storage, until you clear it |
| hs_cta, hs_landing, hs_ref, hs_utm_* | HelixSense | Remember how you reached our forms (page, button, referring site and campaign tags). Sent to us only if you submit a form. | Functional · session storage, deleted when you close the tab |
| _ga | Google (Analytics) | Distinguishes visitors so we can count them. Set only if you choose "Accept all". | Optional · analytics, 2 years |
| _ga_<ID> | Google (Analytics) | Keeps track of your current visit. Set only if you choose "Accept all". | Optional · analytics, 2 years |
| YouTube cookies | Google (YouTube) | Set by YouTube when you play our embedded video. We use YouTube's privacy-enhanced mode, and the player only loads when you choose to play it. | Optional · third party, set by YouTube |
| Google Fonts | Delivers the Inter typeface used on this website. Google Fonts does not set cookies, but your browser connects to Google's servers to load it. | Not a cookie · request to Google |
Third-party content
When you play our video, YouTube (Google) may set cookies and collect information about your device and viewing, under its own privacy policy. Links to our social media pages (LinkedIn, X, Facebook and Instagram) take you to those sites, which use their own cookies. We do not control these third-party cookies.
Our mobile apps
This policy covers our website only. Our HSense-FM and TENX apps do not use browser cookies; how they handle information is described in our Privacy Policy.
Managing your choices
When you first visit, we ask whether you accept all cookies or essential only. You can change your choice at any time:
If you choose "Essential only", or change your choice later, Google Analytics is switched off and its cookies are removed from this site.
You can also block or delete cookies in your browser settings. Most browsers let you refuse all cookies, refuse third-party cookies, or delete cookies when you close the browser. If you block strictly necessary storage, we may ask for your cookie choice again on each visit.
Changes to this policy
We may update this Cookie Policy from time to time, for example if we add new features or services to our website. The "Last updated" date at the top of this page shows when it was last changed.
Contact us
If you have questions about how we use cookies, email support@helixsense.com.